Doosan Bobcat at The Heart of England

Top-Notch Service

Customer Feedback from Doosan Bobcat EMEA

We are a Construction Machinery company, so for us the Heart of England Conference and Events Centres location is ideal. Centre of the country, so accessible to dealers from GB. Local airports, Birmingham and East Midlands. The grounds allow us to test and use our machines (digging, lifting, moving). There is accommodation, conference rooms, the Boat House is great for Service Training.

We worked together with Lucia to tailor a schedule for what were two events on successive days with different scopes. Her patience with the ever-changing requirements was admirable. A pleasure to deal with.

Every staff member went out of their way. One particular member even offered some of our guests lifts to a nearby hotel when they couldn’t find Taxis (it was late, and due to the size of our group, we also had to use a nearby hotel).

The food was great! Breakfast/Lunch/Dinner and a Gala Dinner, I really can’t sing his praises high enough. For our training session lunch, the chef prepared a meat pie, and on the pastry, he added our brand’s logo and name, a lovely touch and the pie was fantastic.

All the little requests made, be it diesel, funnels, or signs, were all satisfied with a smile. It really was like being at home. The site is non-standard; it’s quirky, which makes it unique. For our needs, especially the machine testing, it is ideal.

Please pass on my thanks to all the staff, bar, kitchen, cleaners, reception, and top-notch service from everyone.

Doosan Bobcat training at The Heart of England